Emotional crisis? Call or text 988, any time.Crisis? Call or text 988. In danger right now? Call 911. Call 988Text 988Emergency 911 Pregnant or a new parent? The National Maternal Mental Health Hotline, 24/7: call or text 1-833-TLC-MAMA
Trust & safety

Trust has to be designed into the product.

Postpartum+ touches mental health and family life. These are the commitments we build against.

01

Education, not diagnosis

Postpartum+ explains terminology and helps people prepare questions. It does not diagnose, prescribe, or decide which level of care someone needs. Screening language on this site is informational only.

02

Directory results are not endorsements

Find Care pulls from public directories such as the CMS NPI Registry and OpenStreetMap. A listing does not mean a provider is verified, has perinatal experience, or is accepting patients. We say so on every result.

03

Peer support is labeled as peer support

Community posts and replies are the experiences of members, not professional advice. Everything members post can be reported, reports are private, and hidden or removed content is withheld by the database itself, not just the app.

04

People make the decisions

Automated screening, including an AI model, helps spot threats, exposed private information, scams and exploitation, and can pause a post for review. People decide every removal and every restriction, members are told why and can appeal, and every decision is recorded.

05

A dedicated path for the most serious harms

Intimate images shared without consent can be reported without an account and are handled within 48 hours. Suspected child exploitation is restricted at once, seen only by authorized people, and reported as the law requires. Copyright has its own notice process.

06

Crisis guidance where it matters

988 and 911 information appears on every page, in Find Care, and in the community. We use it to guide, not to alarm.

07

Privacy by default

Profiles are private unless you opt into discovery. Care notes, comparisons, calendar items and check-ins are visible only to you. Fund applications are seen only by you and the people who review them. We never sell your information or require you to share health details publicly.

08

Discussions are for members, not private

Every signed-in member can read discussion posts and replies, and anyone can make a free account. People who are signed out and search engines can't see them. Posting anonymously hides your name and icon, not what you write, so leave out anything you wouldn't want a stranger to read.

09

Paid placement stays obvious

Sponsored events and listings are always labeled. Paid events are pinned at the top of the events list, marked Sponsored, and everything else follows by date. Payment does not affect organic search results, community ranking or family reviews, and it never affects Family Assistance Fund decisions. Nobody is paid or rewarded for a review, and a review is never removed for being negative.

10

Connection is opt-in

Member discovery and messaging require explicit consent from both people. Blocking stops new messages in both directions straight away.

11

Honest seed content

Any content written by the Postpartum+ team is labeled as such. We never invent members, testimonials or founder stories.

Terms of Use

What Postpartum+ is and is not, your account, your content, and our limits.

Privacy Policy

What we collect, who can see what, the services we rely on, and your rights. Health information has its own policy.

Community Guidelines

How we keep discussions kind, honest and safe, and what happens when something is reported.

See something unsafe?

Use the Report button on any post or reply. Reports go to a person, not an algorithm, and are never shown to the person reported.

Questions about your data?

You can edit or remove what is on your profile at any time and delete posts you have written. Download your data or delete your account from your You page (tap your picture at the top), or ask us on the contact page.

If you're in crisis right now

Call or text 988 any time. In immediate danger, call 911. You deserve help now, not after you finish reading.